On average, for a standard shipment, it will typically take 24
to 72 hours from the time your booking has been received to schedule
a time for pick up. Expedited services are available for rush shipments and time sensitive transports.
Your vehicle will be insured against in-transit damage caused by
carrier negligence or equipment failure by the specific driver's
insurance. Naturally occurring disasters such as hail, floods,
hurricanes, avalanches, etc., along with road debris that can
cause minor damage to windshields, paint, and undercarriages are
not covered. The carriers assigned to haul your vehicle will
always either be over-insured or adequately insured, as we also
haul luxury vehicles such as Rolls Royces, Bentleys, and Maseratis.
Delivery is based on many various aspects such when your vehicle
has been picked up, whether your vehicle was the first or last
vehicle loaded on the auto carrier, the distance your vehicle is
travelling, etc. You may either call or text to request an update
on your transport status at (208)350-8590 or request an update directly on our website.
We recommend against this as the Federal and State Department of
Transportation regulations prohibit the transport of household
items in vehicles being transported by auto carriers. These items
are also not covered by the carrier's insurance. Any damage to your
vehicle due to household goods shifting or breaking is also not
covered. Personal belongings left in the vehicle are shipped strictly
at the owner's risk. Carriers will not inventory any belongings
left in the vehicle and will assume no responsibility. Items packed
in the vehicle will also add weight that may cause damage to your
vehicle. If you still feel the need to put personal items in your
vehicle, not household items, you must limit them to less than 75
lbs. and must be confined to the trunk or rear of the vehicle
(under the window level). Under no circumstances can the car
contain firearms, hazardous materials, illegal substances, or contraband.
Yes. Online tracking is available to you 24 hours a day or you
can call during business hours for an update. Upon scheduling your
shipment, you will receive a unique booking number that will allow
you to track the status of your shipment online, by text message, or by phone.
The farther in advance you schedule your shipment, the more time
our team has to secure your transport. We prefer at least 1-2
weeks in advance, if possible. However, if you need a FAST
transport, we do offer that service as well.
We accept Visa, Mastercard, American Express, Discover, and PayPal
for the deposit portion of your transport. The balance due will
need to be paid directly to the driver at pickup OR delivery in
the form of cash, cashier's check, or United States Post Office money order.
Yes, you must notify us at the time the order is placed. The fee
for this type of transport varies based on the state of the vehicle
and the distance it is travelling, but the average winching fee
for inoperable vehicles is $150 and that will be added to the transport cost.
We offer open and enclosed transports, and have included a brief
description of each below. An open carrier is the most commonly
chosen type of transport our customers choose. This is the type
of trailer that the dealerships and auctions use to transport cars.
This is also the most common & least expensive type of transport
people use. Most of our drivers will be two levels tall and fit
between 7-10 cars. Occasionally we will utilize smaller carriers,
if need be. An enclosed carrier is a fully enclosed trailer which
can hold 2-8 cars and they typically haul exotic cars, luxury
vehicles, and classic cars. The cost is roughly 70%-90% more,
but your vehicle will be more protected from the elements of
road travel. Many enclosed trailers have lift gates which is an
ideal way to load/unload low profile vehicles.
The customer and his/her agents agree to fully inspect the vehicle
at delivery, and note any and all damages on the carrier's Bill
of Lading/Condition Report that both you and the driver must sign
BEFORE the driver leaves. Any claims for damages not noted on the
Condition Report will not be honored! Please make sure you inspect
your vehicle completely at pick up and delivery Please note any
pre-existing damages. GT Auto Transport LLC will not be responsible
for any damages. This means that any and all claims for damage
must be made directly through the carrier that transports your vehicle.